Cancellation Policy

Cancellation Policy for Zinnia Homes

Welcome to Zinnia Homes, your serene homestay in the heart of Srinagar. We understand that plans can change, and we strive to accommodate our guests’ needs as best as we can. Please review our cancellation policy carefully to ensure a smooth and enjoyable experience.

Standard Rate:

  • Free Cancellation: You can cancel your reservation free of charge up to 10 days before your arrival date.
  • Late Cancellations: If you cancel less than 10 days before your arrival date, 90% of the total room rent will be charged as a cancellation fee.
  • No-Show Policy: Failing to arrive without prior cancellation will incur a fee of 90% of the total room rent.

Group Bookings (2 rooms or more):

  • Prepayment Requirement: Guests reserving more than 2 rooms are required to prepay the full booking amount at the time of reservation.
  • Free Cancellation: Cancellations made up to 10 days before the arrival date will not incur any fees.
  • Late Cancellations and No-Shows: Cancellations or no-shows within 10 days of the arrival date will result in a charge of 90% of the total reservation cost.
  • Date Modifications: Modifying your stay dates is subject to room availability and cannot be guaranteed.

Important Information:

  • Noise Policy: Due to our proximity to numerous residential apartments, we request all guests, especially those in groups, to be mindful of noise levels to ensure a peaceful environment for everyone.
  • Party Restrictions: Loud parties are strictly prohibited on the premises to maintain tranquillity.
  • Identification Requirement: Guests must present a valid photo identification at the time of check-in.

Thank you for choosing Zinnia Homes for your stay in Srinagar. We look forward to welcoming you and ensuring you have a pleasant and restful experience. For any further assistance or inquiries, please feel free to contact us.

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