Terms and Conditions

Welcome to Zinnia Homes!

Thank you for choosing Zinnia Homes for your stay in Srinagar. To ensure a pleasant experience for all our guests, we kindly ask you to review and adhere to our terms and conditions outlined below.

Booking and Reservations

1. Booking Confirmation: Reservations are confirmed only after full payment has been received.
2. Rates: Rates are subject to change without prior notice. However, the rate at the time of booking will be honoured for that reservation.
3. Identification: All guests must present a valid ID upon check-in.

Check-In and Check-Out

1. Check-In Time: 2:00 PM
2. Check-Out Time: 11:00 AM
3. Early Check-In/Late Check-Out: Subject to availability and may incur additional charges.

Payment Policy

1. Advance Payment: Full payment is required at the time of booking.
2. Payment Methods: We accept credit/debit cards and bank transfers. Cash payments are also accepted upon request.

Changes to Reservation

1. Modification Requests: Changes to your reservation can be made up to 7 days before the check-in date without any additional charges, subject to availability.
2. Extension of Stay: Subject to room availability and prevailing rates.

House Rules

1. No Smoking: Smoking is strictly prohibited inside the rooms and common areas.
2. Pets: Pets are not allowed.
3. Quiet Hours: Please respect other guests by keeping noise to a minimum between 10:00 PM and 7:00 AM.
4. Damage to Property: Guests are responsible for any damage caused to the property during their stay.

Liability

1. Personal Belongings: Zinnia Homes is not responsible for the loss or theft of personal belongings. Please ensure your valuables are secured.
2. Injury and Accidents: Guests are advised to exercise caution. Zinnia Homes will not be held liable for any injury or accidents that occur during your stay.

Privacy Policy

1. Personal Information: We respect your privacy and are committed to protecting your personal information. Your details will be used only for booking purposes and will not be shared with third parties.

Governing Law

1. Jurisdiction: These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Srinagar.

By making a reservation with Zinnia Homes, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. We look forward to hosting you and ensuring you have a memorable stay in Srinagar.

For any inquiries or assistance, please contact us at:

Zinnia Homes
House No 22, Naaz Enclave, Opp. ITBP, Pantha Chowk, Srinagar, Kashmir, 191101
Email: reservations@zinnia-homes.com
Phone: +91 85272 14321

Thank you for choosing Zinnia Homes. We hope you enjoy your stay!

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Note: These terms and conditions are subject to change without prior notice. Please review them periodically for any updates.